Hunt Chat

Hunt Chat (http://www.huntchat.com/index.php)
-   Gear and Gadgets (http://www.huntchat.com/forumdisplay.php?f=72)
-   -   Hodgman (http://www.huntchat.com/showthread.php?t=44535)

M.T. Pockets 11-30-2006 08:59 AM

Hodgman
 
Just a customer service compliment to Hodgman. I bought a pair of their neoprene waders a couple years ago (almost $200) and in their second season they began to leak in the inseam. I was pretty embarrassed every time I took them off - looked like I had an accident. I couldn't see where they were cut or damaged in anyway.

I called the company and explained that I didn't have a receipt but I remembered the store where I bought them and the month & year. It was a month short of two years. Hodgman said there was a two year warranty, send them in and if there is a flaw in the workmanship they'll replace them. I had my doubts but thought it was worth $9 to UPS them in a couple weeks ago.

I just opened a box that the UPS truck dropped off this morning and there is a brand new pair of waders from Hodgman. I think they're even a step above the ones I had.

Just thought I'd let my buddies here on Huntchat hear about a company that stood behind their product. I've never had much confidence in warranties.


All times are GMT -5. The time now is 12:48 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.