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I have had to return a Bushnell to the factory. I recieved a replacement for the return. I had trouble with the quick focus. It was too loose. I have another Bushness and use it because it was a gift. I now shy away from the scopes with the quick focus. If you are shooting a rimfire, then Bushness might be ok. Anything with recoil gets a different brand. Nothing but Nikon for me from now on.
If Bushnell recieved a letter from you indicating that they had lost a long time customer, then they might rethink their decision. You just need to get the letter to someone higher up on the food chain...not a clerk that opens mail.
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If it can't be a clean kill....then let it be a clean miss!!
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