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i had rossi 357, 2.5" barrel. the revolver rattled screws loose and i lost them. rossi wouldnt send me the parts i needed to put the thing back together. so i had the gunshop try and get the parts. rossi also didnt send them the needed parts.
it may have been fluke that the screws came loose, but theyre customer service was not. and is the one reason i will never have another rossi.
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