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Customer service is one reason I'm looking at getting another Ruger. If Rossi's service is that crappy, I won't get one no matter how good their guns are.
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USAF Retired 
Far better is it to dare mighty things, to win glorius triumphs, even though checkered by failure... than to rank with those poor spirits who neither enjoy nor suffer much, because they live in a gray twilight that knows not victory nor defeat.
Theodore Roosevelt
Don't sweat the petty things and don't pet the sweaty things
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