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Sorry to hear about your bad experience. I'd write a letter to their HQ in Nebraska and I'd bet that Dick & Jim would go to Kansas City and personally kick that guy's pants out the door. Really.
I get to the Cabela's store in Owatonna, MN a couple times a year and have never had a bad experience with an employee, the biggest trouble is the crowds. They're service on the phone is great too.
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"Watch your top knot."
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