Thread: Cabelas Service
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Old 04-22-2005, 10:32 AM
Steverino Steverino is offline
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Join Date: Mar 2002
Location: Illinois-NW
Posts: 702
Sorry To Hear About Your Experience Andy

Is it at all possible that the sales clerk didn't see you when he came back from the back room still standing there?

Also, did you happen to talk with a manager or anyone else at the Cabelas store prior to what I am sure was a hasty departure -due to their apparent lack of customer service?

IMHO, it is important to let the store know why they lost your business for this particular sale (and possibly future store sales) Now perhaps this clerk is not too overly concerned but I would venture a guess that either the department or store manager sure would be interested in your commentary.

Last year a friend and I went into a "local" sporting goods store that has a nice selection of firearms and bows (hard to find anymore around the NW Chicago area thanks to the Libs) When my friend put his F.O.I.D. (Firearms Owners Identification card) out in front of him on the counter and began to ask a few questions about a shotgun that he was interested in learning about, the clerk began giving him shortm smart aleck wise-cracks back. We left the store after a bit and he was pretty upset about it. I told him that he should have talked to somebody about it ( it went beyong this fella behind the counter just having a bad day-he was downright rude.)

Well my friend ended up driving about 60 miles south from us and found a gunshop that had this same model of shotgun and bought it (about fifty bucks cheaper to boot!)

I ended up back at this same shop (that had the rude clerk) looking at some single action revolvers after a bow shooting session one day after work and struck up a conversation with another store clerk. When I mentioned this story with my friend he became apolegetic and angry at the same time (angry at the situation-not me) and said that he would mention it to the store manager and owner when he saw them the following day. Whether he did or not I cannot say.

Around my area, we're losing more and more local gunshops thanks to Liberal officials and closed door municipal referendums. Condescending store clerks do nothing to help this situation-especially to folks that are new to the shooting sports. It can be an intimidating experience starting out and with fewer folks getting active in hunting/shooting, well..it doesn't make for a good situation in general.

Anyhow, I thought that I'd share a little of my own history on this sort of stuff, You must do what you feel is right, of course.
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