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Guys, I have always had good service out of Cabelas as well. I get the catalogs as well. I order a ton of stuff from there every year, usually catalog or online. I agree they are normally good. I have never used their return policy, but hear its great. Im not into using something and returning it like some folks. Just makes stuff higher in the future.
But, this is only the second time I have been in one of their stores. And, both times the same store. And, as I said before, they were not busy. Actually, I was surprised at how few people were there. I have been to the gun counter at Bass Pro on Springfield MO numerous times, and know how busy it can be. But it wasnt.
Im glad they have so many defenders. I would be the same way, had I not been treated like that. I guess you would have to be there to see the situation, tone of voice, facial expression and everything to appreciate it. I think anyone would have been upset.
Im not saying I will never buy from them again, but, as I said before, it could make the difference which way I turn next time.
Andy
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