Thread: Cabelas Service
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  #9  
Old 04-24-2005, 04:56 PM
multibeard multibeard is offline
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Join Date: Feb 2002
Location: west michigan
Posts: 503
If you get poor service in a store and walk out without saying something to management, the employee will continue to give poor service.

I used to take it an walk out but no more. There are a number of times that I have gone to the manager of the large lumber yards around here and complained. I have at least gotten the satisfaction knowing that someone might get a butt chewing.

I owed one $130 on a special order and got it taken off my bill. I simply asked for the place to send my bill for lost wages due to two of there screw ups that cost me a days work.

I do all my dealing with Cabelas on the phone. I have found customer service to be great and willing to go beyond the call of duty to help me out.
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