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Have you actually tried other ammo in this gun? Why not try another brand before you box your gun up and send it back to the factory? If that doesn't work, the other are right about Taurus' customer service.
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USAF Retired 
Far better is it to dare mighty things, to win glorius triumphs, even though checkered by failure... than to rank with those poor spirits who neither enjoy nor suffer much, because they live in a gray twilight that knows not victory nor defeat.
Theodore Roosevelt
Don't sweat the petty things and don't pet the sweaty things
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