[fabsroman]

That is pretty true. We all want great service and somebody behind the counter that can answer our questions, but then we do not want to pay for it.

I guess that is why I use this board so much. I figure there are enough people on here that know something about what I need to know that I do not need to pay the premium price of the small shop.

Eventually, I think most business will be done via mail order and the internet. It was just too easy for me to order an air hose over Sears.com 2 days before Christmas instead of going to the mall, dealing with the traffic, and dealing with the lines in the store. Granted, it will probably take a week to get the hose, but I'm in no hurry.