Customer Service - Baloney !

[Larryjk]

Skeet, Browning didn't have the parts I needed earlier last month. They sent me to Mid West Gun Parts for the ejector-firing pin for a Browning 22 rf. They know when they have a complete monopoly. The little piece of metal about an inch long and half inch wide was $49.50 including shipping. What can you do but pass it on to the customer and tell them to not buy Browning again.

[PJgunner]

The only gun I ever had to send back was a Ruger #1A in 7x57 Mauser. It had one of those crappy Wilson barrels and had throat two inches long.
My gunsmith did a chamber cast to find this out so I called Ruger and they said to send it in. It took them seven months to get it back to me. At least the gun was accurate when I finally got it back.
Paul B.