Parker bows and their customer service

[fabsroman]

Great customer service, but you have to ask yourself why the limbs were cracking in the first place. Optimally, I would prefer to never have a product fail (i.e., reliability first), but when that product does fail I expect great customer service (i.e., customer service is second on the list).

I had a couple of issues with Beretta during the summer, but they took care of everything and my issues were mostly cosmetic. They replaced a stock on one gun with some really nice wood because the finish was rubbing off on the old stock and they replaced an entire 682 GoldE o/u (i.e., $3,500 retail) with a brand new gun even though I had been shooting that gun for two years and it was out of the one year warranty period.