Cabelas Service

[fishdoggydog]

A week or so ago I recieved a $150 order from Cabelas minus a muskie lure that cost about ten bucks. I called and asked if the refund for the lure no longer stocked was going to be on my credit card, or as points because I used some of both for the purchase. The lady had me on hold for a while, when she returned she said because I used a store rebate they had sent me on-line, $20 for purchases over $150, when the lure that supposedly was in stock when I ordered, was out of stock, my rebate had been canceled. But she said she fixed it for me and asked where to put my refund for the lure, I said as Cabelas points. Next day my wife got a call at home, they said that was not possible, it was just going to be a wash for the rebate versus any refund back. When I got home I callled Cabelas customer service, told her the story, and she said, a lure was now in stock, did I want it? I said yes I did, and she sent it free of shipping charges, with a $20 gift certificate for my hassle.