Cabelas Service

[Gotcha!]

---as I just got back from the Sidney store. I, on Monday, tried placing an order for $150+, and ended up being on the phone with catalog in hand for almost an hour, trying to find replacements for all the stuff that was "out of stock."

Since I had planned to got to Sidney for my $30 bucks and to pick up my rebarrel job an the way back, I figured I could pick up most everything at the store. -WRONG

Found a "clip" type holster for my PPK (Bianchi), but it was scratchd inside and also showed signs that a gun had been more than just slipped in to test fit. When I asked - I was told that was the only one they had - Take it or leave it! Took it and went to Customer service, where I got the same treatment from the people there.

Went to checkout and got the "how are you doing today?" Told the young lady that I was a little upset about the attitude of the people and she smiled big and wide!!!!!! I said so you think that poor customer relations is funny??? She grabbed up a phone and in 15 seconds there were 2 goons to find out what the problem was. One was supposedly a "manager". HE finished checking me out and escorted me outside - where I proceeded to inform him I was tired of the decline of customer relations over the last couple of years. He assured me he would talk to the people - so I am going to hold my breath - someone call 911!!!!!! :eek

Dick & Jim sold controlling interest in Cabela's 2-3 years ago, and service has gone downhill since.

P.S. - as an aside, I had to help another upset customer find the size Rapala lure he was looking for, because all the "fishing" help was in a circle trading whatever??????